Sunday, September 25, 2005
Customer Service Heaven
Tired of trying to call a major corporation and landing in Voice Mail Hell? Timothy Noah has written a series of articles for Slate magazine on how to find a human operator at those places.
He has also published a link to IVR Cheat Sheet, which offers a handy chart of instructions for evading voice mail at banks and companies selling cell phones, credit, insurance, computers, Internet, retail, shipping, telephones, travel, television, and power.